JOBS/CAREERS - Lehigh Human Support Services

DIRECT SUPPORT ASSOCIATE

The Direct Support Associate exists to teach, coach, and support individuals with disabilities so that they have opportunities for personal growth, and are valued members of their communities. Support activities may include assisting individuals to meet new people and develop friendships; find and maintain employment; exercise choices and acquire competencies to maintain activities of daily living; and achieve personal goals. This position is the primary support for the individuals in service, so exceptional interpersonal skills are a must. A high school diploma/equivalent or higher is required.

Requirements:

  • *Must Possess a Valid Driver’s License with daily access to a privately maintained and insured vehicle
  • At least 18 years of age
  • Basic computer skills with the ability to utilize internal software programs
  • Effective communication skills, both verbal and written
  • Successful completion of the Pre-employment process, including motor vehicle record and State criminal background or FBI Background checks
  • High School Diploma or Equivalent is preferred
  • Pre-Employment  Physical & Tuberculosis test required

Job Types: Full-time, Part-time, Seasonal, On-Call

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CLINICAL DIVISION COORDINATOR

The Clinical Division Coordinator provides leadership and support to employees and individuals served. Responsibilities include: coordinating and/or completing assessments; developing and reviewing Individual Support Plans; coordinating teaching and skill development for individuals; and supporting team members in addressing behavioral concerns. The Clinical Division Coordinator also participates in interdisciplinary team meetings. A Bachelor’s Degree from an accredited college or university and two years experience working directly with people with intellectual disabilities is required.

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RESIDENTIAL SERVICE DIRECTOR

The Residential Service Director is responsible for the supervision and oversight of assigned residential programs, including all aspects of program operations so that all financial, personnel, and program goals are achieved. The Residential Service Director will follow through with job duties consistent with the agency mission, vision, values, and strategic plan. This position supervises direct support employees assigned to the home and provides values-driven leadership to the organization in clinical, supervisory, fiscal, human resource, and strategic planning areas. Minimum of five years of progressive Human Services experience with 2 years of management experience required. Must have experience administering homes for individuals with intellectual disabilities.

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RESIDENTIAL TEAM LEAD

The team leader will support Lehigh Human Support individuals to achieve their desired day to day quality of life, tasks, health and safety. Will also oversee prescribed support and supervision for DSP’s (Direct Support Professionals).

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DIRECT SUPPORT COORDINATOR

This position is the primary support for the Residential Service Director in the implementation and maintenance of administrative and operational procedures in the home. It is also a direct service position with additional administrative responsibilities. The Direct Support Coordinator exists to teach, coach and support individuals with disabilities so that they have opportunities for growth and meaningful life choices, and are valued and contributing members of their communities. Support activities may include assisting individuals to meet new people, develop friendships, find and maintain employment, exercise choices and acquire competencies to maintain activities of daily living and accomplish personal goals. This position acts as an effective role model and develops meaningful relationships with individuals that communicate a sense of home, value of their uniqueness and acceptance of their individuality. This position is the primary support for the Individual in service. A high school diploma/equivalent or higher is required. Experience preferred.

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RESIDENTIAL SERVICE DIRECTOR

The Residential Service Director is responsible for the supervision and oversight of assigned residential programs, including all aspects of program operations so that all financial, personnel, and program goals are achieved. The Residential Service Director will follow through with job duties consistent with the agency mission, vision, values, and strategic plan. This position supervises direct support employees assigned to the home and provides values-driven leadership to the organization in clinical, supervisory, fiscal, human resource, and strategic planning areas. Minimum of five years of progressive Human Services experience with 2 years of management experience required. Must have experience administering homes for individuals with intellectual disabilities.

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CERTIFIED INVESTIGATOR

The Certified Investigator (CI) is responsible for conducting internal investigations in a timely, fair, impartial, and thorough manner in accordance with all applicable laws and ODP regulations. The CI may conduct investigations in any area that affects the health, safety, welfare, and rights of individuals who are in service and consistent with upholding ODP regulations, agency mission, vision, and values. This position is an ethical leader and role model. Minimum of three years of progressive Human Services experience (including work with individuals with intellectual disabilities) is required. Must have an active certification as an ODP investigator at the time of application.

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QUALITY MANAGER

The Quality Manager provides support and technical assistance to LHSS staff to ensure that quality goals are met. Responsibilities include: managing the EIM process; developing quarterly reports; maintaining a system for monitoring the implementation and effectiveness of corrective actions; ensuring that quality services are delivered and documented appropriately; and collaborating with the residential staff and management team. This position is an ethical leader and role model for all and provides values-driven leadership to the organization. Requires a Bachelor’s Degree or higher and experience in delivering or monitoring support to individuals with disabilities. Knowledge of Excel and Access is required.

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DIRECTOR OF COMPLIANCE

The Director of Compliance provides support and technical assistance to the LHSS staff to ensure that licensing requirements are met. Supports the implementation of corrective actions in operations. Collaborates with residential staff and management team as an expert on 6400 regulations. This position is an ethical leader and role model for all and provides values-driven leadership to the organization. Remain updated on ODP policy and procedure changes that affect compliance of any and all 6400 Regulation. Conduct quarterly LLIs to monitor LHSS’s compliance to the 6400 Regulations. Monitor compliance for physical sites to ensure that guidelines and 6400 Regulations are being followed. Implement corrective actions where non-compliance is detected. Develop a system for monitoring compliance of daily and service notes to ensure that all notes are in fact billable. Makes recommendations on policy development and adjustments to existing policies. Maintain a system for monitoring all designated exclusion lists to ensure that LHSS does not hire or do business with anyone contained on the list. Bachelor Degree required. Strong critical thinking skills required and past work experience involving critical analysis.

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GENERAL SERVICES COORDINATOR

The General Services Coordinator provides support and assistance to the LHSS staff to ensure that internal operations run smoothly. Supports marketing, property management, lease maintenance, IT support and procurement for internal administrative needs. This position is an administrative support position for the internal operations of LHSS. Duties include monitoring lease effective and renewal dates, supporting job fair and marketing needs, providing general IT support to office and program staff and makes recommendations on equipment acquisitions and other procurements.

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